Terms of service
Terms of service
Welcome to Intertwine! By accessing or using our website, you agree to the following terms and conditions. Please read them carefully before making a purchase or using our services.
1. General
• These Terms and Conditions apply to all users of the website, including customers and browsers.
• By accessing our website, you agree to comply with these Terms.
2. Products
• All products are handmade, and slight variations in size, color, or design may occur. This is a natural characteristic of handmade items.
• We strive to ensure all product descriptions, images, and details are accurate; however, there may be minor differences.
3. Orders
• Orders are processed upon receipt of payment.
• Once an order is confirmed, it cannot be canceled or modified unless agreed upon by us.
• If an item is out of stock or unavailable, we will notify you immediately and provide an alternative solution or refund.
4. Pricing and Payment
• All prices listed on our website are in EGP and are subject to change without notice.
• We accept payments through secure third-party providers. We are not responsible for any payment issues caused by these providers.
5. Shipping and Delivery
• We strive to deliver your orders promptly; however, delivery times may vary depending on your location.
• Once the order has been shipped, we are not responsible for delays caused by the courier.
6. Returns and Refunds
• Returns are allowed within 1 day of receiving the order. Please refer to our [Return and Refund Policy]for more details.
7. Intellectual Property
• All content on this website, including text, images, logos, and designs, is owned by Intertwine and is protected by copyright laws.
• You may not copy, reproduce, or distribute our content without prior written permission.
8. Liability
• We are not responsible for any damage, loss, or misuse of our products after delivery.
• Our liability is limited to the purchase price of the product in case of defects or issues.
9. User Conduct
• You agree not to use our website for unlawful or fraudulent purposes.
• You must not attempt to interfere with the website’s functionality or security.
10. Changes to Terms
• We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
• Continued use of our website after changes indicates your acceptance of the updated Terms.
11. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
• Email: intertwine.eg@gmail.com