Shipping policy
Shipping Policy
At Intertwine we aim to deliver your handmade products as quickly and efficiently as possible. Please review our shipping policy to understand how we process and ship your orders.
1. Processing Time
• All orders are handmade and may take 2-5 days to process before shipping.
• Custom or personalized orders may require additional time.
2. Shipping Methods and Rates
• We partner with reliable courier services to ensure your products are delivered safely.
• Shipping rates are calculated at checkout and vary based on your location.
3. Delivery Time
• Estimated delivery times depend on your location:
• Local Deliveries: 2-5 days
• Once your order is shipped, you will receive a confirmation email with tracking information.
4. Shipping Address
• Please ensure the shipping address provided is accurate. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
5. Shipping Delays
• While we strive to deliver on time, delays may occur due to unforeseen circumstances, such as weather, courier issues, or customs clearance.
• We will keep you updated in case of significant delays.
6. Lost or Damaged Packages
• If your package is lost or damaged during transit, please contact us immediately.
• We will work with the courier to resolve the issue and, if necessary, arrange for a replacement or refund.
8. Contact Us
If you have any questions or concerns about shipping, please contact us at:
• Email:intertwine.eg@gmail.com